Your deductible (service fee) must be paid when you submit your claim request. However, you might not be able to get service if your plan is within 30 days of activation.Īfter you request service, Cinch will have a service technician contact you to set up an in-person appointment. Cinch has a network of over 17,000 service technicians across the U.S.Ĭinch’s online customer portal provides account information and a claims tracker to see where you are in the claims process. Cinch guarantees it will find you a service technician within two hours during business hours and 24 hours on the weekends. The online form guides you through questions designed to zero in on what the problem is. You can file a Cinch home warranty claim online or by phone 24/7. Other reviews express frustration with telling customer service what the problem is and getting the company to send someone to fix the problem rather than to merely diagnose it. This can result in more time spent relaying or explaining contract details rather than fixing the problem. Negative reviews frequently mention calling customer service and speaking with representatives who don’t understand the details of the contract and what the warranty covers. These issues are industry-wide any repair person, with any provider, is currently confronting these limitations shaped by the global market. However, the company does currently include a warning on its website that states that due to supply chain issues, repairs that require new parts may take longer than usual. Each step of the process tends to move quickly, from service request and appointment to diagnosis and repair. Newer homeowners have found Cinch particularly helpful, especially those who purchased older homes, which tend to have more frequent and costly problems.Īdditionally, many reviewers appreciated Cinch’s fast response time to service requests. The warranty saved them money on these expensive parts. Our coverage does not require an inspection of your home’s systems and appliances, and we’ll cover virtually any working appliance, regardless of age.A common theme among reviews is that Cinch customers appreciate how the warranty covered parts of their home that they weren’t necessarily considering might need replacement. A Liberty Home Guard plan can be yours for as little as $1 per day.
A home warranty protects you from such exorbitant out-of-pocket expenses. Without financial protection, such major appliances can cost several hundreds or thousands of dollars to repair. A homeowner with both a home warranty and home insurance policy enjoys more thorough and robust financial protection.Ī home warranty is especially useful when a big-ticket item, such as a furnace or refrigerator, breaks down. It does not cover appliance breakdowns, home system repair, or home maintenance services-such coverage is the domain of home warranties. Insurance typically covers damages resulting from disaster, accident, or theft. Our network of state-licensed technicians ensures you have access to the highest quality workmanship and technical expertise.Ī home warranty is an excellent complement to standard homeowner’s insurance. Liberty Home Guard oversees the process of repairing your home equipment from start to finish. A home warranty is a service contract that covers repair and replacement costs when your home’s systems and appliances break down due to normal wear and tear.
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